CHC52021 Diploma Of Community Services


Enquire to find out if you are eligible for government funding

54 weeks plus 6-weeks holidays provided in 4 terms

Practical Training
Melbourne (CBD)

Blended and Online

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CHC52021 Diploma of Community Services – Your Pathway to a Career in Community Services

If you’ve wanted to have a career that makes a meaningful contribution to your community, then Yorke Institute’s CHC52021 Diploma of Community Services is the perfect place to start. With Australia’s ever-growing need for support workers, carers and community guidance personnel, it’s a rewarding pathway that offers stability, variation and satisfaction.
If you love helping people thrive and are seeking an opportunity for both personal and professional development, Yorke Institute’s CHC52021 Diploma of Community Services in Melbourne can put you on the path to a rewarding career with a job-ready course giving you the essential skills and experience you need to flourish.

Make a Positive Impact in the Community

If you’re patient, considerate, responsible and empathetic, then you have the foundations of a great community service worker, making you an ideal candidate for the CHC52021 Diploma of Community Services.
This diploma course from Yorke Institute will equip you with the tools you need to succeed in the community services sector and make a valuable contribution to the wider community upon completion.
Job outcomes for course graduates can include:
  • Alcohol and Drug officers
  • Family Violence Support Officers
  • Child Protection Officers
  • Community Development Officers
  • Community Support Workers
  • Counsellors
  • Crisis Intervention Workers
If you’re passionate about fostering positive interactions by engaging with people from all walks of life and supporting your community in various settings, then Yorke Institute’s CHC52021 Diploma of Community Services is a great choice.

Experience flexible learning options delivered by expert educators with the CHC52015 Diploma of Community Services from Yorke Institute.

No Day is Ever the Same

When dealing with people, there is no shortage of variety in a workday, particularly in community service. For those who wish to move away from the average 9am to 5pm and seek a varied, fast-paced and important role, a career in community services is the way to go. This pathway offers a healthy work/life balance that is both challenging and rewarding and available across a diverse range of working environments.
Just as your days on the job won’t be the same, neither will your study. Yorke Institute accommodates a range of learning styles and also offers weekend and evening classes for those needing extra flexibility with their study timetable.

Industry Connections

Yorke Institute’s ongoing commitment to the VET training and delivery space has forged strong industry links in the community services sector in Victoria, with links to the NDIS to help strengthen employment opportunities for students upon completion.
As a government-funded course, the CHC52021 Diploma of Community Services remains one of the top ten courses with the highest number of government-funded commencements, and this growth trend is forecast to continue in 2022. The CHC52021 Diploma of Community Services course has also had a whopping increase of 108 % in training commencements since 2017,* making it an excellent choice to prepare for future career prospects.
With campuses across Melbourne, domestic and international students can get involved with the Victorian community and create strong industry relationships from the very start, setting them up for success beyond their student years.

Community Services

Top-Tier Training

Here at Yorke Institute, our future community carers and support service professionals are trained by industry professionals. This allows them to receive high-quality training that prepares them for their future role and provides them with the foundations they need should they choose to proceed with higher education at university. University qualifications commonly chosen by graduates of this course include a Bachelor of Human Services and Bachelor of Social Sciences.
Through practical guidance, hands-on experience and ongoing support, students can successfully complete the course and acquire the skills and tools they need to achieve their career aspirations and become confident, compassionate and skilled members of the workforce.

Course Details:

Course Overview

Practical Delivery Sites
  • Level 3 335 Flinders Lane Melbourne 3000 for both Domestic and International students
Duration of program
54 tuition weeks and up to 6 weeks of holidays, and 100 hours of work placement.
Learning and assessment
Training, learning and assessment activities include:
  • Class sessions; students will attend one day a week in the City Campus.
  • Homework /self-directed learning
  • Work Placement totalling 100 hours
  • 6 weeks holidays
Entry  Requirements
The qualification guidelines state that there are no formal pre-requisites or entry requirements for this program, but Yorke Institute requires that applicants:
  • Be 18 years old
  • Hold a current Police check to undertake a work placement
Applicants must also:
  • Complete a Language, Literacy and Numeracy (LLN) assessment to demonstrate that they have the required level of LLN skills required by the course.
  • The LLN test will be conducted by a suitable Trainer and Assessor.
  • Students must receive a satisfactory result before enrolling in the course.
  • The LLN assessment includes a written test and interview to complete the verbal component of the test.
  • The LLN test assists Yorke Institute to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.
  • Applicants must attend a selection interview as part of the enrolment process and demonstrate an interest in, knowledge of, and suitability for work in the community service Industry. This interview will be held on Zoom or other software.
This course is available to domestic students who can provide evidence that they 18 years old and above.
  • Have completed Year 12 education or
  • Have satisfactorily completed an appropriate Certificate III or IV level qualification, which demonstrates the student’s readiness for entry to AQF Level 4
Where the student does not demonstrate the above entry requirements, the student is advised to consider an alternative lower AQF level course.
Program Units

The Diploma of Community Services requires the completion of 20 units (including 12 core and 8 electives). Yorke Institute has pre-selected the following electives that students will complete. In addition to complete this qualification you MUST complete at least 200 hours of work placement as detailed in the assessment requirements of the units of competency and the link to the latest release of the qualification and packaging rules:
Develop and implement service programs
Analyse impacts of sociological factors on people in community work
and services
Work with diverse people
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Maintain workplace health and safety
Recognise and respond appropriately to domestic and family violence
Promote Aboriginal and/or Torres Strait Islander cultural safety
Manage workplace health and safety
Assess co-existing needs
Recognise and respond to crisis situations
Facilitate and review case management
Coordinate complex case requirements
Implement case management practice
Develop, facilitate and review all aspects of case management
Provide case management supervision
Undertake case management in a child protection framework
Facilitate the counselling relationship and process
Manage and promote diversity
Develop and maintain networks and collaborative partnerships
Facilitate community participation and social inclusion


What kind of placements centres will I be working in?

Tthere are a range of settings you can work in for placement experience including Youth and Family Help Centres.

What are the issues that we would typically be exposed to during placement?

The issues could include providing support and advice on the health and safety of clients, legal compliance, ethics, case management, family violence and abuse matters. You will work under supervision in dealing with client’s needs and within a safe environment

Can I finish the course earlier?

If you have a Credit Transfer from another course or are currently working within the industry, you could commence the placement sooner and finish the course earlier if you meet course requirements.

Is this course free?

If you are eligible for funding you don’t have to pay anything towards your tuition fees. If you’re not eligible, you may still study for free if you’re eligible for Jobtrainer.

Community Services Course

If you’re ready to take the first step in your community services career, then you’ve come to the right place. Simply contact Yorke Institute today to discuss the CHC52021 Diploma of Community Services and see where the course can take you.
At Yorke , you can get a VET Student Loan to help you pay for all or part of the tuition fees for this course. VET student loans will not be approved for students who do not meet eligibility requirements. VET student loan gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

CHC52021 Diploma of Community Services

If you are eligible for a student loan, you can access up to $8400.00 for the CHC52021 Diploma of Community Services (for full fee paying students only) to help cover the tuition fees.

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Course Content

Time: 10 weeks

Curriculum is empty



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