CHC43015 Certificate IV in Ageing Support

Now is the time to study for a new career in aged care – Yorke Institute

COVID-19: Yorke will continue to run F2F classes to upskill students under directives of DET while observing strict social distancing measures for the health and safety of staff and students. We will also be supporting students affected by coronavirus with online learning.

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York Institute – Your Gateway to a New Career in Aged Care


About the Course

Yorke Institute’s Program CHC43015 Certificate IV in Ageing Support is designed for those with a burning passion to provide personal, leisure and emotional support to people whose capacity for independent living is at risk. In particular the aged and those with disabilities.
By undertaking this nationally recognised qualification, learners will be provided with the knowledge and confidence required to care for members of the community including:
  • Supporting overall individual health and well-being
  •  Providing personal care, support and encouragement for participating in activities
  •  Assisting with daily living activities
  • Creating, implementing and monitoring individualised care plans
  • Supporting the elderly or disabled in their homes or in a community setting
On completion of this qualification, you will have a variety of employment opportunities, in particular working within the health and community industry at hospitals, nursing homes, aged care facilities and community centres.


Career Pathway

Academic Pathway
CHC43015 – Certificate IV in Ageing Support
CHC53415 – Diploma of Leisure and Health
Career Pathway from completing CHC43015 – Certificate IV in Ageing Support
Become a Disability Officer-Day Support, Activities Officer, Community Leisure Officer, Diversional Therapy Assistant, Leisure and Recreational Officer, Personal Care Worker (PCA) and more!


The Yorke Experience: Providing you with a direction in your journey

A pre-training review to assess course suitability and entry level for each individual will be conducted. This may result in a recommended learning pathway to help you meet course specific requirements and any other prerequisites.


We offer guidance and support

  • Our courses are structured with due dates and a realistic number of assessments to assist you to complete the course requirements with ease.
  • On campus learning provides students with face to face contact and offers the opportunity to study in an inclusive and supportive environment.
  • We will find you placements with our partnering providers.
  • we can assist you in finding work through our job network including the placement providers.


We see you through to completion

We support you with resources that will enrich your learning experience and support successful completion of the course which may include:
  • You will be required to attend all scheduled classes, work placements and submit assessments in a timely manner and achieve competent results for all units in order to receive your qualification.
  • You must have completed at least 120 hours of work placement.
  •  Yorke will organise your work placements with our partner providers however before commencing your placement, you must provide Yorke with a police check and a signed contract between you, Yorke and the providers.
  • Mentoring from trainers.
  • Additional classes, tutorials and workshops.
  • Computer and technology support from the trainer if necessary.
  • Referral to external support services.
Yorke will provide additional support for any students experiencing:
  • Disability and access issues;
  • Language barriers;
  • Language, literacy and numeracy issues;
  • Employment issues; and/or
  • Any other issues that may affect their ability to achieve their training goals.
Additional support services to students will be provided where it is necessary to enable students to participate in the same way as any other person regardless of whether support services have been required.
Where there is perceived difficulty in achieving learning goals, the trainer will discuss these issues with the student.  The student will be provided with information about possible alternative pathways, additional tools and resources available, and options and choices for accessing a supportive network.  The information provided will vary depending on the individual needs of the student.


Program Completion Requirements

  • You will be required to attend all scheduled classes, work placements and submit assessments in a timely manner and achieve competent results for all units in order to receive your qualification.
  • You must have completed at least 120 hours of work placement.


Eligibility for funding under Skills First Program 2018-2019

Yorke is an approved provider under the Skills First Program for 2018-2019. This training is delivered with Victorian and Commonwealth Government funding. People with disabilities are encouraged to apply. To find out if you’re eligible for finding to enroll in this course please refer to the eligibility criteria. 



For details of the next intake or to find out if you are eligible for government funding, call Yorke Institute now on 03 9042 0231.



Course Description
National Code and Title
CHC43015 Certificate IV in Ageing Support
Delivery Sites
Domestic Students
  • City Campus: Level 3 335 Flinders Lane Melbourne 3000
  • Dandenong Campus Address: 124 – 126 Princes Highway Dandenong 3175
  • Hoppers Crossing Campus Address: 80 Lonsdale Circuit, Hoppers Crossing 3029
International students
  • City Campus: Level 3 335 Flinders Lane Melbourne 3000
Duration of program
32 weeks (28 tuition weeks and up to 4 weeks of holidays)
Learning and assessment
The course 32 weeks is broken into time for training, learning and assessment activities and holidays.
  • Class sessions scheduled for 15 hours per week for 28 weeks
  • Homework /self-directed learning of approximately 11 hours per week
  • Work Placement totalling 120 hour 6 hours a week for 20 weeks
  • 4 weeks holidays
Selection Requirement
The qualification guidelines state that there are no formal pre-requisites or entry requirements for this program, but Yorke Institute requires that applicants:
  • Be 18 years old
  • Hold a current Police check to undertake work placement
  • Applicants must attend a selection interview as part of the enrolment process and demonstrate an interest in, knowledge of, and suitability for work in the Aged Care industry. This interview will be held face to face in the campus or by Skype for students who can’t attend due to distance.
LLN Assessment
Applicants must:
  • Complete a Language, Literacy and Numeracy (LLN) assessment to demonstrate that they have the required level of LLN skills required by the course.
  • The LLN test will be conducted by a suitable Trainer and Assessor
  • Achieve a satisfactory result before enrolling in the course.
  • The LLN assessment includes a written test and interview to complete the verbal component of the test. This will be completed on site during the selection interview.
  • The LLN test assists Yorke Institute to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.
Delivery Mode
This course will be delivered face-to-face in a classroom-based setting, as well as in the workplace. Completion of a work placement of 120 hours is required.
Program Units
Unit Description
Facilitate the interests and rights of clients
Facilitate the empowerment of older people
Coordinate services for older people
Implement interventions with older people at risk
Provide support to people living with dementia
Facilitate individual service planning and delivery
Meet personal support needs
Support independence and well being
Support relationships with carers and families
Work with diverse people
Manage legal and ethical compliance
Deliver care services using a palliative approach
Develop and maintain networks and collaborative partnerships
Recognise healthy body systems
Follow safe work practices for direct client care
Facilitate Ongoing Skills Development Using A Person-Centred Approach
Facilitate the Empowerment of People with Disability
Use communication to build relationships
Program Units 18 units (15 core units and 3 elective units).  
The latest release of the qualification and packaging rules can be found at the following link:
Placement Partnership
Yorke has placement partnerships with several Nursing centres in Victoria
  • BaptCare Karana
  • Lutheran Aged Care
  • Mercy Health
  • Regis Shenley
  • Yooralla

Course Content

Time: 10 weeks

Curriculum is empty


How many placement hours do I have to complete?
You have to complete mandatory 120 hours of work placement
What are the requirements for placement?
Placement is an exciting opportunity for students to apply their practical and theoretical knowledge learnt in class in real work environment. It’s important for students to be fully prepared and respect the placement provider’s policies and the needs of residents. Prior to commencing your placement you would be required to demonstrate competency in units that cover WHS, manual handling, communication, working in diverse environment etc. and mandatory police check .
How much support will I get from trainers to complete the course?
Trainers will provide support from the beginning to the end of the course encouraging you to submit your assessments within a reasonable time of 1-2 weeks. Each task will be marked as Satisfactory or Not Satisfactory and you’ll be given up to three attempts per assessment task.
Where a task is marked as Not Satisfactory, you will be provided with detailed written or verbal feedback and be given the opportunity to resubmit/re-attempt the task. Where you have exhausted your attempts at re-assessment, you will be required to re-enrol in the unit or module, participate in further training and undertake the whole assessment again. Our dedicated student support team will also contact you regularly to follow up with your progress and attendance.
If I exit the course without finishing it what will I receive?
If you decide to withdraw from your course, without finishing the entire course you may still be entitled to receive a Statement of Attainment for units you are competent in. However many units within a healthcare course require you to complete the placement hours to meet competency. Refer to for unit level requirements for this course.
Can I engage in fully online studies?
This course is not designed for 100% online studies. You will be delivered training in a simulated classroom environment and be required to be fully engaged in the course requirements . Sometimes you will be expected to work in groups as group work is an important part of this course so that you can practise working with others and communicating and group work is sometimes necessary for assessment; however, assessment will always be conducted individually to ensure fairness for all students.
What are my career opportunities after finishing Cert IV In Ageing Support?
There are many job opportunities after finishing this course as you can work as a Disability Officer-Day Support, Activities Officer, Community Leisure Officer, Diversional Therapy Assistant, Leisure and Recreational Officer.
You can work in Nursing homes, Home Care and as a carer under the NDIS program for individual clients with approved NDIS providers. Nursing homes require 24/7 support therefore your opportunity to find work on weekends/weekdays and pick up shifts to improve your earning capacity is better.
What are the prerequisites for this course?
There are no prerequisites.
Are there any specific industry /enterprise or licensing requirements for this qualification?
There are none at this stage.



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